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 Our Company: Mind Body & Spirit 
Registered address is - 191 Uxbridge Road, Ealing, London, W113 9AA. 
We like to listen to our customers, and if something goes wrong we like to look after you in the same manner as we would be expected to be looked after by a company. By law, we are obliged to set out our terms and conditions.
General

No order will be deemed to constitute a contract of sale irrespective of the manner of its transmission to the Seller until the Goods are despatched by the Seller. 

Delivery

The Seller shall not be held liable for any losses, expenses or consequential loss incurred by the Buyer or any other person or company however arising whether directly or indirectly out of a failure to meet an estimated delivery date. 

Prices on our website are shown in Pound Sterling (£) All prices listed on the website are for one item unless otherwise stated. Mind Body & Spirit reserves the right to amend or change any prices at any time without prior notice. 

Products

Products are subject to availability. In the event of a product ordered being out of stock you will be notified and the item will be placed on a back order. Please note that you will only be charged for the items dispatched on your order. 

Our delivery charges vary according to country and delivery option. For UK customers (Excluding Highlands, Islands & Northern Ireland), delivery is free If the order total is  over £49.99. However, if the  order total is under £49.99 , the shipping cost will be 8.95.

Returned Goods

Notification of damage of wrongly shipped goods or incompletely shipped goods should be made within 5 working  days of delivery. Any claim made outside of 5 days will not be accepted. 

 

Damages
In the unfortunate event that you may receive a damaged product, please email Mind Body & Spirit within 5 working days to report the item. Our Customer Care team will advise you of the process to follow. Please do not return any goods to Mind Body & Spirit without agreed authorisation.

 

The Buyer will be liable for the cost of remedying damage to returned goods where such damage has in the opinion of the Seller been caused by the goods being inadequately packaged by the Buyer. 

The Seller's failure to insist upon strict adherence to any of the terms and conditions with this contract shall not be deemed a waiver of its rights within these terms and conditions. 

Legal Liability

The contracts from the sales of goods by Mind Body & Spirit shall be subject to and governed by English law.

Liability of Mind Body & Spirit shall in no circumstance exceed the original value of the price charged for the goods. Mind Body & Spirit cannot accept liability for injury or negative consequence of using the products it sells. 

Acceptance of terms

By placing an order with Mind Body & Spirit you are agreeing to be bound by our terms and conditions. 

This does not affect your statutory rights as a customer.

Payment methods

For telephone orders, we accept all major credit cards and debit cards including Visa, Visa Debit, Delta, Mastercard and Maestro. We also accept Paypal. Payments can be made online, over the telephone or via BACS.

When an order is placed with Mind Body & Spirit we take pre-authorisation from your credit or debit card (this is an authorisation from you to take funds from your card). No money is taken from the card at this stage and an order confirmation will be e-mailed to you.

When an order is ready to be dispatched we will send you an e-mail confirming the goods we are sending as well as the value. At this point we take payment only for the goods we are sending.

If there is an item out of stock then a refund will be applied to your account.